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How Renewals Work

When renewals occur, how tiers adjust, and what to expect on your invoice.

  • Platform Fee Renewal
    • Always renews annually on your subscription anniversary (set by your first project).
    • Resets at the tier that matches your total active units at that time.
    • If your portfolio grows β†’ you move to a higher tier.
    • If your portfolio shrinks β†’ you move to a lower tier.
  • Project Renewals
    • Each project renews on its own 12-month anniversary.
    • Only per-unit fees are billed at project renewal.
    • The platform fee is never duplicated across projects.
  • Fairness Built-In
    • Clay issues credits and prorated adjustments if a new project mid-year pushes you into a new tier.
    • You only ever pay for the tier that reflects your actual usage.