How Renewals Work
When renewals occur, how tiers adjust, and what to expect on your invoice.
Last updated on
September 7, 2025
- Platform Fee Renewal
- Always renews annually on your subscription anniversary (set by your first project).
- Resets at the tier that matches your total active units at that time.
- If your portfolio grows β you move to a higher tier.
- If your portfolio shrinks β you move to a lower tier.
- Project Renewals
- Each project renews on its own 12-month anniversary.
- Only per-unit fees are billed at project renewal.
- The platform fee is never duplicated across projects.
- Fairness Built-In
- Clay issues credits and prorated adjustments if a new project mid-year pushes you into a new tier.
- You only ever pay for the tier that reflects your actual usage.
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