When you begin with Clay, your dedicated Customer Success Manager (CSM) will guide you through the onboarding process. Here’s what to expect:
1. Submit Requirements
- Floorplans, amenity details, and branding guidelines.
- Any Matterport or additional assets you’d like to embed.
2. Project Setup
- Clay’s team configures your digital twin.
- Units and options are organized for streaming and touring.
3. Review & Test
- Your CSM will share a preview link.
- You can walk through and provide feedback.
4. Go Live
- Once approved, your project goes live via Clay’s platform.
- Links can be embedded on your website or shared directly.
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