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Troubleshooting Load Times

Steps to resolve slow load times and improve performance.

Clay is designed for fast streaming, but sometimes local factors can affect performance.

Steps to improve load times:

  1. Ensure you’re using the latest version of Chrome, Safari, Edge, or Firefox.
  1. Test your internet speed — Clay recommends at least 15 Mbps (30+ Mbps for best results).
  1. Close unnecessary browser tabs or apps that may consume bandwidth.
  1. Try a wired connection if possible.
  1. If using VPNs, disable them and test again.

Still slow? Contact your CSM or Clay Support.